FAQ

General

1. How do I register as a Buyer for the exhibition?
You may register via our Visitor Registration Form. A separate email with the unique access link will be sent to you on 22 October 2020 allowing you access to PP+S - The Virtual Edition and its concurrent events.

Registration closing date: 30 October 2020, 5.30PM (GMT +8)
Live Event ends: 30 October 2020, 6.00PM (GMT +8)

2. Am I eligible to attend?
PP+S is open to Trade and Corporate Visitors.

3. Where is the show located?
PP+S - The Virtual Edition will be presented online.

4. What are the show hours?
28 October, Wednesday
29 October, Thursday
30 October, Friday

Live chat with Exhibitors will be available only from 10.00AM - 6.00PM during the above dates.

PP+S - The Virtual Edition will be accessible to registrants till 30 November 2020, 6.00PM (GMT +8).

Registration

1. How do I register as a Visitor for the exhibition?
You may register via our Visitor Registration Form. Pre-registration closes on 21 October 2020.

2. Do I have to pay an entrance fee to attend the exhibition?
Accessing PP+S - The Virtual Edition is complimentary for Trade and Corporate Buyers.

3. I did not receive any pre-registration confirmation email. How do I check the status of my registration? / I lost my pre-registration code. Can you re-send it to me?
You may visit our homepage: www.PrintPackSign.com
Once pre-registration is open, on the homepage, under "Retrieve Registration Code", enter your registered email address.

Upon submitting the email address, a prompt with "Registration code sent. Please check your email account." will be shown. The confirmation email will be re-sent with immediate effect. Kindly check the junk / spam folders in email account if otherwise.

Should a prompt with "You have entered an invalid email address" appear, this indicates that registration with the email address entered was not successful / has not been registered. Kindly register your visit online via our Trade Visitor Registration Form.

4. Can I register for my colleagues (under the same email)?
Each email will be tagged to one Visitor only.

5. I have already registered last year; can you do it on my behalf?
All Visitors (repeat and/ or new) are required to register for the show.

6. I have already pre-registered, but I can no longer attend the show due to unforeseen circumstances. Can I give my code to my colleague?
Each code is assigned to each individual Visitor. All Visitors are required to register for the show.

7. When will I receive my visitor badge?
You will not require a visitor badge to access PP+S - The Virtual Edition. A separate email with the unique access link will be sent to you on 22 October 2020 allowing you access to PP+S - The Virtual Edition and its concurrent events.

8. Is my registration valid for all three days of PP+S - The Virtual Edition?
Yes. You will also be able to access the live show days, till 30 November 2020.

9. I want to receive event updates. How do I go about doing so?
You can receive event updates by filling in your details and email address here.

Live Event Days

1. How do I log in on the day of the event?
If you have registered for the event via our Visitor Registration Form, an email with the unique access link will be sent to you on 22 October 2020 allowing you access to PP+S - The Virtual Edition and its concurrent events.

2. Do I need to download any software to be able to attend the event?
The recommended platform browsers are:

Desktop: Latest 2 versions of Chrome, Firefox, Microsoft Edge, IE 11
Mobile device: Chrome, Safari

You will need to download and install the latest version of Zoom to participate in live sessions in our Branding & Marketing Design Suite live webinars.

3. What can I do at the event?
Visit the virtual Exhibition Halls where Exhibitors showcase their products and solutions.

Enter virtual Booths to obtain more information and get your queries answered on-the-spot via live text and video chats with booth representatives.

Tune-in to a range of complimentary branding & marketing seminar topics via the Branding & Marketing Design Suite Webinars for your personal development.

Exhibition Halls & Booths
4. How do I chat and/ or book a meeting with the Exhibitors?
Enter virtual Booths and click "chat", "video call" or "meetup" to start a conversation with booth representatives.

5. What information will I see at the Exhibitor's Booths?
Company information, contact details, and their files and materials will be available for viewing and downloading.

Branding & Marketing Design Suite Webinar
6. When are webinar sessions available?
Sessions are available from 28 - 30 October, 10.00AM - 6.00PM (GMT +8). Click here to view the agenda.

7. How do I attend the sessions?
You can join all sessions by visiting the Branding & Marketing Design Suite.

8. How can I submit my questions to the speaker during the session?
You can post your questions in the Q&A window on Zoom during the session.

9. Am I able to reach out to the speakers after the session?
You can chat with our live customer support should you wish to reach out to our speakers.

10. Am I able to view the session that I have missed earlier on?
Yes. On Demand videos will be made available 24 hours after the session has ended.

11. Do I need to download any software to be able to attend the event?
The recommended platform browsers are:

Desktop: Latest 2 versions of Chrome, Firefox, Microsoft Edge, IE 11
Mobile device: Chrome, Safari

You will need to download and install the latest version of Zoom to participate in live sessions in our Branding & Marketing Design Suite live webinars.

12. What should I do if I have issues with Zoom during the session?
You can chat with our live customer support if you face any technical issues or you can leave the Zoom window and enter again.